SMS Terms and Conditions

  1. SMS Consent Communication
    The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Information is shared only with service providers who help us deliver messages. See our Privacy Policy for details.
  2. Types of SMS Communications
    If you consent to receive text messages from H D Auston Moving Systems, LLC, you may receive messages about your moving estimate and services, such as:

    • Estimate follow-ups
    • Appointment and move-date confirmations
    • Crew arrival and delivery notifications
    • Payment and billing reminders
    • Customer care updates

    Standard messaging disclosures apply.

  3. Message Frequency
    Message frequency varies depending on your estimate and move. You may receive up to 10 SMS messages per week related to your estimate, appointments, move, billing and customer care.
  4. Potential Fees for SMS Messaging
    Your mobile carrier may charge fees for each message sent or received. These fees vary by carrier and plan, and by whether the message is sent domestically or internationally.
  5. Opt-In Method
    You may opt in to receive SMS messages from H D Auston Moving Systems, LLC in the following ways:

    • Verbally, during a conversation with a member of our team, by phone or in person.
    • By checking the SMS consent box on the quote request form at austonmoving.com.
    • By sending a text message to our business number, (864) 269-0073.

    Consent to receive text messages is not a condition of purchasing any service.

  6. Opt-Out
    You can opt out of SMS messages at any time by replying STOP (or CANCEL, END, QUIT, UNSUBSCRIBE) to any message. After you opt out, you will receive one confirmation message and no further SMS communication will be sent. You can opt back in at any time by replying START.
  7. Help
    If you are experiencing any issues, reply HELP to any message, call (864) 269-0073, email hardy@austonmoving.com, or visit austonmoving.com.
  8. Standard Messaging Disclosures
    • Message and data rates may apply.
    • Standard messaging rates will be charged by your mobile service provider.
    • You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
    • For assistance, text “HELP” to (864) 269-0073 or visit our Privacy Policy.
  9. Carrier Disclaimer
    Mobile carriers are not liable for delayed or undelivered messages.
  10. Contact

H D Auston Moving Systems, LLC · 1111 W Bramlett Rd, Suite 1003, Greenville, SC 29611 · (864) 269-0073 · hardy@austonmoving.com